Welcome to Feedback Systems' New Blog and Website
Welcome to Feedback Systems' new blog and website. Please come in and look around.We hope you find helpful information that allows you to make better decisions focused on your customers true wants,...
View ArticleFeedback Systems, Inc. Welcomes Customer Experience Management Expert to...
Customer Satisfaction Research Firm Strengthens ResourcesLong Beach, CA – Feedback Systems, Inc. (FeedbackSystems.com) announced today that Bob Hayes, PhD, has joined the board of advisors to further...
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Using Customer Satisfaction Research to Improve Financial Performance
One of the main benefits of customer satisfaction research is the capability to observe trends on indicators that are directly tied to financial performance. As a result, companies can use an ongoing...
View ArticleCase Study: Multi-year Customer Loyalty Trending Reveals Valuable Insights
There is a new case study, titled Customer Loyalty: Multi-year Trending Reveals Valuable Insights, available on our website.Feedback Systems works with a government agency to deploy a complex research...
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Collect the Opinions of Your "Focus Group"
Every time your hold an exhibit or a public event you are presented with a golden opportunity to find out what your prospective customers think about your organization, and your products or services....
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Four Big Data Tips for Nonprofits
What is Big Data? Or rather, what does big data mean to you? Some think big data is the new marketing term for measuring regular 'ole metrics so we—I'm a marketer—can sound fancy. Others think big data...
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